Who we are
ByteAsk, Inc. ("ByteAsk") provides an AI coding agent for C and C++ that runs in your terminal, together with this website. This policy covers both.
What we collect
- Your email address, when you sign in with a magic link.
- If you sign in with your ChatGPT account, OpenAI shares your email address and an account identifier with us. We use them only to sign you in, and we get no access to your ChatGPT conversations.
- A short-lived authentication token stored on your device after sign-in.
- Minimal operational metadata about requests (timestamps, status, token counts) used for reliability, abuse prevention, and billing of credits.
What we do not keep
The prompts you type and the repository content the CLI sends are processed in memory to answer your request and are then dropped. We operate with zero data retention for prompts and code.
Your code and prompts are not used to train any model. Ours or anyone’s.
Model providers
To answer a request, our gateway forwards your prompt and the repository context the CLI sends to the provider serving the model you selected: OpenAI, Anthropic, or Google. If you bring your own key or point ByteAsk at your own model server, that traffic goes directly from your machine to your provider or server and does not pass through us.
Email delivery
Sign-in links are delivered through a transactional email provider. Your email address is shared with that provider only to deliver the message.
This website
To measure our own advertising, byteask.ai loads the Meta Pixel (Meta Platforms) and the Reddit Pixel (Reddit, Inc.). They can set cookies and tell Meta and Reddit which pages you viewed and whether you clicked "Book a demo" or set up ByteAsk Context, so that we can see which ads work and show our ads to people who may be interested. When you arrive from an ad, we keep the campaign tags from the link (the utm_ values) in your browser's session storage until the tab closes, and add them to the demo-booking link so a booking can be tied to the ad. We do not sell data. You can limit ad tracking in your Meta and Reddit ad settings and with your browser's privacy controls. Our infrastructure provider (Cloudflare) may process connection data such as IP addresses to serve and protect the site.
We use PostHog (hosted in the United States) to understand how the site is used. It records which pages you view, how long you stay, what you click, how far you scroll, how quickly the page loaded, the referring site, and the browser type. It does not record your location. These requests go through our own domain rather than a third-party address. Your identity is a code generated on PostHog's servers, not stored on your device. PostHog sets no cookie and keeps nothing about you in your browser, and it honors your browser's Do Not Track setting.
We also record sessions: once you move your mouse, scroll, tap or type on a page, PostHog captures a replay of that page visit so we can see where visitors get stuck. Text typed into form fields is masked and never recorded. A replay is tied to a single page visit by a random code held only in memory, so it is not linked to your other visits and is gone from your browser when you leave the page. We do not record automated traffic. Replays are kept for 30 days.
If a page on this site hits a JavaScript error, we record the error message, the place in our code where it happened, and the page you were on, so that we can fix it. We do not record the contents of anything you type into a form.
If you dismiss the announcement bar, that choice is kept in your browser's session storage until the tab is closed. It holds no identifier.
The installer and the CLI
- When you run the install script it makes one request to code.byteask.ai that names your operating system and CPU architecture, so we can count installs per platform. It carries no account information.
- The CLI checks code.byteask.ai for a newer version when it starts. The request carries no account information.
- When you sign in, the CLI asks our gateway whether an account exists for the email address you typed, to choose between sign-in and account creation.
Payments
Paid plans are subscriptions billed through Stripe, our payment processor, monthly or yearly as you choose. They renew automatically until you cancel them in Plan & usage on app.byteask.ai. Stripe handles your card details under its own privacy policy; we receive confirmation of payment and the plan purchased, not your card number.
Retention and your rights
We keep your account email while your account is active. You can request access to or deletion of your data at any time by writing to contact@byteask.ai, and we will act on the request promptly.
Changes
If this policy changes, the new version will be posted here with an updated effective date.
Contact
Questions about this document: contact@byteask.ai